School-Age Stove

Warranty 2018

QUALITY GUARANTEE
At Children’s Factory, we believe in a safe and creative play environment for our children. To keep that vision alive through future generations, we are taking steps to ensure a quality product is being made in a quality work environment. We promise to always make our products as safe, functional and affordable as possible.

WARRANTY
Children’s Factory, LLC warrants that all its products will be free of defects and materials in workmanship. This limited warranty does not cover apparent defects caused by abusive or abnormal use of the product, or failures resulting from inadequate inspection and maintenance. For products purchased domestically, Children’s Factory may repair or replace, at its option, any portion of the product which proves to be defective under the terms of this limited warranty at no further cost to the buyer. For products shipping to Canada and internationally, the cost of the product will be credited back to the dealer and replacement goods can be purchased with the next order.

EXCEPT FOR THIS EXPRESS WARRANTY, CHILDREN’S FACTORY, LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE PRODUCTS COVERED BY THIS AGREEMENT OR ANY AGREEMENT WITH CUSTOMER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY, OR AGAINST INFRINGEMENT, CUSTOMER HEREBY WAIVES ANY CLAIM (INCLUDING ANY CLAIM BASED ON STRICT OR ABSOLUTE LIABILITY IN TORT) THAT IT MAY HAVE AGAINST CHILDREN’S FACTORY FOR ANY LOSS OR DAMAGE INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR EXPENSE CAUSED BY THE PRODUCT.

To aid in processing the warranty claim, Dealer will provide proof of defect either as images or actual product. Proof of purchase including copy of purchase order and law tags / labels or date dials from the product. In addition, the original purchase order detail for the items in question is required when submitting a warranty claim. Once all information has been received for the investigation a credit will be issued or the replacement order will ship in a timely manner.

WHAT WARRANTY COVERS

Bean Bag Filler- flattened shredded foam filling only
Costumes- torn seams or unraveled hems
Cots- cracked or broken ends, torn mesh bed
Cover Materials- cracking, tearing, unraveling or split seams
Cribs- cracked or broken
Cubbies/Bins- cracked or broken
Dolls/Puppets- split seams
Metal parts- bent, broken or rusted
Mirrors- scratched or broken
Plastic Chairs- cracked or broken
PlayPanels®- cracked tubes or missing parts
Sound Sponge® Quiet Divider®- torn fabric
Table Legs- bent or broken
trikes and scooters- scratched upon delivery or rusted
Wood Furniture- cracked or broken

EXCLUDED FROM WARRANTY

Bean Bag Filler- polystyrene beans
Casters
Product Damage- due to improper use or cut by sharp object when package opened by customer
Upholstery Materials- damaged due to sun/rain or other weather-related exposure

WARRANTY PERIOD

Active Play

ClassicRider® Trikes- 5 years
Covered Foam-Filled Products- 2 years
Helmets- 1 year
MyRider® Trikes & Bikes- 5 years
Ride-Ons- 2 years
RuggedRider® Trikes- 5 years
SilverRider® Trikes, Wagons & Scooters- 5 years
Taxi Trike- 5 years
Traffic Signs- 3 years

Arts & Crafts

Mobile Drying Rack- 1 year
Smocks & Splash Mats- 2 years

Classroom Furnishings

Assembled Birch- lifetime against manufacturing defects
BaseLine® Tables & Chairs- 5 years
Bean Bags (excluding polystyrene beans)- 1 year
Mirrors- 2 years
MyPosture™ Chairs- 10 years
MyValue™ Table & Chair Sets- 5 years
NaturalWood™ Tables & Chairs- 5 years
Pillows- 2 years
PlayPanels®- 2 years
Sound Sponge® Quiet Dividers®- 3 years
Sound Sponge® Quiet Dividers® Accessories- 1 year
Value Line™ Birch Furniture- lifetime against manufacturing defects
Value Line™ Furniture- lifetime against manufacturing defects
Value Stack™ Chairs- lifetime against manufacturing defects
Value Tables- 5 years

Dramatic Play

Costumes- 2 years
Dolls & Puppets- 2 years
Mailbox- 3 years
My Mail Bag Set- 1 year

Indoor/Outdoor Play

Activity Cart & Cover- 1 year
Ball Cart & Cover- 1 year
Basketball Stand & Ball Return- 2 years
Kidfetti™- 2 years
Molded Products- 2 years
Sand & Water Tables- 2 years
Science Exploration Table- 5 years

Literacy

Technology Tables -lifetime against manufacturing defects

Manual Dexterity

Manual Dexterity- 2 years

Nursery

Changing Table - Wood- 5 years
Changing Table Pad- 1 year
Cribs, Crib Drawers & Evacuation Frame- 5 years
Deluxe Glider Rocker- 3 years
Deluxe Glider Rocker Replacement Cushions- 1 year
Feeding Chair- 1 year
Replacement Crib Mattress- 1 year

Rest Time

Angels Rest® Blankets & Cot Sheets- 1 year
Cot Activity Panels- 3 years
Cot Activity Table Tops- 3 years
Cot Name Clips- 1 year
Germ-Free Rest Mats-3 years
Infection Control® Rest Mats- 3 years
Mobile Rest Mat Storage- 1 year
No-Fold Rest Mats- 2 years
Non-Folding Germ-Free Rest Mats- 3 years
Organic Blankets, Cot Sheets & Crib Sheets- 1 year
Rest Mat Sheets- 2 years
SpaceLine™ Cots- 10 years
Super Rest Mat 2"- 4 years
Universal Cot Carrier- 3 years
Value Line™ Cot Sheets- 1 year
Value Line™ Cots- 10 years

Storage Solutions

Plastic Storage- 2 years
Storage Trays- 1 year

Transportation

Bye Bye Buggy®, Canopy, Infant Seat- 3 years
Bye-Bye® Buggy/Bus Cover- 1 year
Bye-Bye® Bus, Canopy- 3 years
Bye-Bye® Stroller Rain Cover- 1 year
Runabout®- 3 years
Runabout® Stroller Cover- 1 year
SureStop™ Bye-Bye® Stroller- 3 years